Consumer Health Data Privacy Notice

Last Updated: August 2025

This notice explains how Healthly, operated by Eljam PTY LTD, handles consumer health data. It is intended to be read alongside our general Privacy Policy, which provides full details of how we process personal data and respect privacy rights. This notice specifically addresses consumer health data in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and relevant state regulations.

Introduction

At Eljam PTY LTD, trading as Healthly, we prioritise the privacy and security of consumer health data.

This notice outlines:

- The types of consumer health data we collect and process.

- Where we obtain this data.

- Who we share consumer health data with and under what circumstances.

- Your rights concerning consumer health data.

The Healthly app provides personalized feedback based on consumer health data. Users may delete or modify entries containing health data at any time, though doing so may affect personalised insights and recommendations.

Consumer Health Data We Collect

We collect consumer health data as part of your use of the App and related services. Examples include:

- Information users voluntarily share through support, interviews, social media, or success stories, including photos, body measurements, physical condition, medical history, dietary preferences, and allergies.

- Data inputted into the Healthly App, such as body metrics, nutrient intake, macronutrient distribution, exercise frequency, activity level, strength training experience, menstrual cycle details, and progress photos.

- Data authorised by the user from connected health services (e.g., Apple Health or Google Fit).

- Customised calorie targets and macro programs generated by the App based on user input and connected data.

Sources of Health Data

We collect consumer health data:

- Directly from Healthly App users during app use.

- From connected health services with user consent.

- Through interactions via email, customer support, social media, or interviews.

Purpose of Collecting and Using Consumer Health Data

We use consumer health data primarily to:

- Deliver the features and functionality of the Healthly App, including personalised meal planning, tracking, and feedback.

- Allow users to upload and display progress photos.

- Include data in user success stories if users choose to share it.

We may collect unsolicited health data during interactions but will only use it to respond to users. Any other use requires your consent, including marketing purposes.

Sharing Consumer Health Data

Consumer health data may be shared:

- With service providers who assist in delivering App services.

- In connection with corporate transactions, legal obligations, or enforcement of applicable laws.

We do not authorise third parties to collect consumer health data across websites or apps for marketing without consent.

Your Rights Regarding Consumer Health Data

Under Australian privacy law, you have the right to:

- Access your consumer health data.

- Correct or delete entries.

- Withdraw consent for processing certain health data.

Within the App, users can export data, modify or delete entries, and delete their accounts. For health data outside the App, contact us at [email protected] to exercise your rights.

Changes to This Notice

We may update this notice to reflect improvements in services, policy changes, or legal requirements. Users will be informed via:

- Email Alerts: We will send notifications of significant updates to all registered users.

- Website Updates: The most current version will always be available on our website, with the update date clearly displayed.

Company Details:
Eljam PTY LTD (trading as Healthly)
Cardiff, NSW, Australia
Email: [email protected]